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OneCard Frequently Asked Questions

Is there a charge for the OneCard?

Any 'first time' student is not charged for their initial card. However, some card privileges may have additional cost.

What is the largest file Size I can upload?

12MB.

What photo file types do you accept?

JPEG, Gif, and Tiff. JPEG is recommended.

What happens if the photo I supply does not meet the requirements specified by OneCard?

You will receive an email indicating the reason why the photo is not acceptable and will have to either reā€upload another picture or visit the OneCard office to have your OneCard manually produced.

How do I get a replacement card?

Please visit OneCard Office.

Replacement card fee is $20

For additional help and information on Lost OneCard, please contact the OneCard Office 519-972-2727 Ext 4177

I have a question not listed here, who can I email?

onecard@stclaircollege.ca